Catawba County COVID-19 Community Resources

General Agency/Services Updates

COVID-19 STIMULUS CHECK INFO: If you have questions about the Economic Impact Payments through the federal government - the process and what you need to do to get our check - visit:

EVICTION MORATORIUM: the CARES Act imposes a temporary moratorium on evictions, as well as a moratorium on fees and penalties related to nonpayment of rent. For more details on what this means visit:

CHILDCARE RESOURCES: The North Carolina Department of Health and Human Services (NCDHHS) has partnered with the North Carolina Child Care Resource and Referral (CCR&R) network to launch a hotline to provide child care options for children of critical workers who do not have access to typical care because of COVID-19 closures.

Families who have flexible working arrangements are encouraged to stay at home with their children. Workers who need care may call 1-888-600-1685 to receive information about local options for children from infants through age 12. The hotline is open Monday through Friday 8 a.m. to 5 p.m.
More information at:…/public-health/covid19/child-care

CATAWBA VALLEY COMMUNITY COLLEGE: Registration for summer 2020 will begin on Monday, March 30 ​for currently enrolled students and will continue through May 15th.  Students received an email with their online registration priority last week with directions on how to contact Advising Center for assistance. 

In person visits will not be available at this time, but Advising staff are advising via email ( and phone 828-327-7000 x 4687. Students may also use their My CVCC Portal​​ account for online registration through Student Planning.

We are admitting new students by distance and we plan to begin their registration on April 13. Student who have already gone through the admissions process will be informed how to register by email or by phone.

CALL 211 FOR COVID-19 INFORMATION: NC 2-1-1 is a good resource for any questions related to COVID-19 issues or needs. Just dial 211 for local, state and national updates or visit:

Greater Hickory Cooperative Christian Ministry (GHCCM) – Due to the immediate demand for crisis assistance by those impacted by COVID-19, GHCCM is expanding qualifications to meet those needs. The new COVID Relief Card provides quick access to financial assistance, food, prescriptions, and medical care. This COVID Relief Card is available beginning immediately. The cards are available on an emergency basis and will be processed by the Neighbor Engagement Team (NET- client services).  Call 828-327-0979 for more information, or stop by GHCCM at 31 1st Avenue SE, Hickory 28602, hours are Monday – Thursday from 8 a.m. – 4:30 p.m. and Friday from 8 a.m. – 12 p.m.

May 5 - Governor's Stay at Home Order Update

Gov. Roy Cooper signed an executive order to begin Phase 1 of easing restrictions on travel, business operations, and mass gatherings previously set into place because of COVID-19. The new order begins Friday, May 8 at 5 p.m. The order expires on May 22 when state officials will determine if North Carolina is ready to move into Phase 2.

(Press release) Governor Cooper has also released North Carolina’s planOpen PDF to lift restrictions based on virus trends.Gov. Cooper said parents who need help getting food for their family can text FOODNC to 877-877 to find places nearby that are donating free meals. The service is also available in Spanish by texting COMIDA to 877-877.

Food Services

Catawba County Food Resources – As of May 1, 2020

This information details Free or No-Cost Food Resources available in Catawba County in response to COVID-19, including when and where to access those resources. This document will be updated as more information is available. Information gathered by Heather Ball, Catawba County Department of Social Services.

Catawba County Schools (School Age Children)

Child Nutrition Director- Valda Robinson

  • Beginning Monday, 5/4/20, we will only be providing meals on Mondays at all of our locations.
  • We will be distributing 7 meals for each student who has been receiving meals prior to 5/4.
  • School Pickup -  9:00 AM - 11:00 AM
  • Yellow Bus Pickup Throughout the Community: 10:30AM - 12:30PM, depending on the location
  • Receive 7 FREE breakfasts and/or lunches per child 18 years and under
  • Students do not need to qualify for free or reduced meals to receive a meal. No forms required
  • Students do not have to be present to pick up the meal(s)
  • Pick up your meals at any of the 60 locations below, regardless of your child’s school on
  • Mondays beginning 5/4/20
  • Pick up available at these locations regardless of your child’s school:

Council on Aging (West Hickory Senior Center)

  • Pantry is available to anyone, no questions asked.
  • Call 828-328-2269 or email for an appointment to pick up food.
  • If there is a need for food to be delivered rather than picked up at the center, there are volunteers available to deliver food. Address: 400 17th Street SW, Hickory, NC 28602
  • Website:

Springs Road Baptist Church

  • 828-256-5340

Hickory Church of Christ

  • 828-464-4983

Highland United Methodist Church

  • 828-327-8066

Hopewell United Methodist Church

  • 828-478-9625

AIDS Leadership Foothills Area Alliance (ALFA)

  • 828-322-1447

Centro Latino

  • 828-330-0477

Effective Monday, April 21, 2020: Governor Roy Cooper announced today that North Carolina has been approved for the new Pandemic Electronic Benefit Transfer (P-EBT) program, to help families purchase food for children impacted by school closings due to COVID-19. NCDHHS is working to operationalize the program and families will begin to receive this benefit in coming weeks. For details visit:

WEST HICKORY SENIOR CENTER FOOD PANTRY:  The center's food pantry is restocked. Because the center is closed, appointments will be required to visit the food pantry, but anyone is welcome, no questions asked. Call 828-328-2269 or email (  for an appointment. If there is a need for food to be delivered rather than picked up at the center, we have volunteers willing to deliver to someone's home.

SHERRILLS FORD COMMUNITY FOOD PANTRY AND CLOTHES CLOSET: Offers a food pantry and clothes closet. Call before stopping by to check on available services. Phone: 828-478-9652

NEIGHBORS NETWORK - YOUR NEIGHBORS PANTRY: Offers a food pantry and other services for seniors. Call before stopping by to check on available services. Phone 828-464-1111

Website: - Email:

GREATER HICKORY COOPERATIVE CHRISTIAN MINISTRY: Food Assistance:  828-327-0979 – New food applications will be processed over the phone-- instructions on our new process at that time. For monthly food assistance, please drive directly to the back loading dock where a staff member will assist you. Financial and Healthcare Card Applications828-323-7914. GHCCM staff will take financial, food and healthcare applications over the phone and process documents electronically as needed by email. Mail for the homeless population is being distributed in the back loading dock

HIGHWAYS AND HEDGES MINISTRY: Description: Offers dinner with message and free groceries or personal and household items. Offers a clothes closet and indoor yard sale. Delivers groceries, personal and household items to people without transportation. Helps with utilities, rent and other bills. Delivers free furniture and appliances. Call before stopping by to check on available services.

Phone: 828-781-8095 - Website:

HICKORY SOUP KITCHEN: The hours of service will change to 11 a.m. to 1 p.m. in an effort to allow sufficient time for meals to be distributed in the most efficient manner, the dining room will be closed and instead take-out meals will be served. The pantry remains stocked and ready to serve those in need of groceries. Showers will remain available to guests from 8 - 9 a.m. Visit for more information.

THE CORNER TABLE SOUP KITCHEN – NEWTON: Office hours are now Monday-Friday from 8:30 a.m. to 1 p.m. We are still serving a to-go-meal from 11:15 a.m. to 12:30 p.m. until further notice. Friday to-go-bags will be provided as usual. Guests will receive a hot meal to go plus their weekly Friday to-go-bag. The Food Service Manager will be preparing additional frozen meals due to an increase in demand. The goal is to have at least 50 on hand each day. Frozen meals will be limited to Two (2) Meals per day, per person.

BACKPACK PROGRAM: Bags will be provided to schools based on a situation by situation basis until further notice or stock is received. The backpack Coordinator is working with counselors to identify which families need assistance on an ongoing basis. 
 For information visit:

EASTERN CATAWBA COOPERATIVE CHRISTIAN MINISTRY: The agency plans to maintain all operations during this virus outbreak. Those visiting ECCCM will be directed to follow established protocols of social distancing, only one member per household admitted and no children will be allowed in the building. As dedicated workers in our community either lose working hours or are laid off from their jobs, affected persons can apply for emergency financial assistance.

The ECCCM Charlie Bunn Food Pantry is well-situated for additional demands for hunger relief, with adequate supplies of commodities.

As schools close, and children lose access to school breakfasts and lunches, the ECCCM Student Hunger Prevention Program provides adequate supplies of food for the entire household for one year. Families with children in either Newton-Conover City Schools or Catawba County Schools can apply here.

Already, good people within our community have demonstrated concern for our neighbors by donating food and financial resources. We invite those who are able to support ECCCM’s work in our community to drop off donations Monday - Thursday from 8 a.m. – 5 p.m. or Fridays from 9 a.m. – 4 p.m. For information visit:

THE SALVATION ARMY: We are changing our intake policy for our shelter - we are halting all intake and not allowing anyone new to enter our shelter. We are allowing those already in the shelter to stay but we are monitoring their health conditions on a daily basis by taking temperatures at intake and being proactive with health and sanitary procedures as outlines by the Health Department and other government agencies.  Anyone that we feel may be infected will be immediately isolated and the proper personnel will be notified so that the Health Department can take over and do what needs to be done with the client and those that may be infected as well - keep in mind that this procedure may change depending on the progression or severity of the situation

At this time we are feeding un-sheltered people who come to the shelter for meals "to go" meals through the back door in clam-shell dishes and they will eat elsewhere.

FOOD PANTRY: 1- Individuals are required to contact the main number (828) 322-2535 to complete intake/screening via phone interview. 2 - Pick up at side door. 3 - They can get food boxes (canned goods and meats) once a month during COVID-19. 4 - Individuals can come either Tuesday or Wednesday and get produce weekly. 5 - Crisis Help Center is open Monday-Thursday; 10am-3pm (closed for lunch), 771 4th Ave Pl SE, Hickory NC 28602. 

MEALS ON WHEELS/SENIORS MORNING OUT: Starting Monday, March 16, Catawba County Meals on Wheels clients will receive five frozen meals every Monday and check-in phone calls every Tuesday, Wednesday and Thursday. New referrals to the program are being placed on a waiting list until regular operations resume. This schedule will remain in operation until further notice. As previously announced, Catawba County Senior Nutrition Services is temporarily closing all Catawba County Seniors Morning Out (SMO) sites effective Monday, March 16. During this time, all SMO participants will still have the ability to receive meals and will receive daily phone calls from Senior Nutrition Services staff.

OTHER FOOD LINKS FOR CHILDREN: Resources for free meals for all students and some even ages 1-18 in each county and school system in our area.

Hickory Public Schools:

Catawba County Schools: (includes information on some restaurants in Catawba County)

Newton Conover City Schools: 

Health/Human Services

THE HOPE4NC HELPLINE (1-855-587-3463): Connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis. As part of the state’s recent hurricane recovery efforts it served over 4,400 people in the most impacted counties, and now it is being made available to everyone in North Carolina’s 100 counties during the COVID-19 crisis. For more information visit:

FAMILY CARE CENTER: To try and do what we can to limit the impact of this virus, Family Care Center will close our doors to the public at 4 p.m. Thursday, March 19 until further notice. Applicants to our program may access the application outside our front door but there will be no client interaction or face to face meetings. We will be in touch with our current guests via phone and email. For information visit:

ADULT LIFE PROGRAMS: After careful (and sometimes agonizing) consideration, consultation with NC Department of Health and Human Services, Catawba County Health Department and other officials I have made the decision to close Adult Life Programs from March 19-30, 2020 due to the COVID 19 outbreak. We plan to open March 30 conditions permitting. For information visit:

LIFE HOUSE: The Life House has amended hours 9 a.m. – 3 p.m., Monday - Friday. No more than 10 people (elderly and disabled) allowed inside with very limited seating. Outside property and seating is available and all services and request are being delivered through walk up window. The agency has a mobile van unit prepared that will be available and is stocked with needs for the community. 

GREATER HICKORY COOPERATIVE CHRISTIAN MINISTRY: Medical Clinic:  828-345-0854 - Providers are contacting patients with appointments to provide telehealth services. Patients/Neighbors will need to call the Clinic for specific questions and the Clinic Staff will follow up with them. For anyone coming in to get a new Healthcare Card, we are not seeing patients until further notice. Pharmacy Hotline:  828-323-7914 - Primary contact information for refill requests or pharmacy concerns. Pharmacy Team is distributing prescriptions through the back window in the ministry

SAFE HARBOR: The agency has suspended all classes, support groups and events through the end of March, then we will reassess the situation. We have also asked all volunteers to stay home. Right now, the Day Center remains open, but we are taking it day by day. Things are subject to change. For information visit:

AMERICAN RED CROSS:  At this moment the agency’s most pressing concern is the blood supply. The Red Cross accounts for 40 percent of the nation's blood supply and we collect more than 80 percent of that blood is collected at offsite drives including at schools, churches and businesses.               

Over the last few days, the Red Cross has seen blood drive cancellations grow at an alarming rate. Through March 13, about 1,500 Red Cross blood drives have been canceled across the country due to coronavirus concerns, resulting in some 46,000 fewer blood donations. We expect that number to rise. In our region alone, we have lost over 60 drives which equals approximately 1,800 units.

Donating blood is safe. Receiving blood is safe. If this trend continues, we may experience another national health emergency on top of the virus. For more information visit:

EXODUS HOMES: The is operating as usual but may suspend new admissions in the days to come. Residents have been advised to keep six feet of space between them whenever possible. Exodus Church held services last week, but they are not sure about this Sunday. For information visit:

PARTNERS BEHAVIORAL HEALTH MANGAMENT: Partners only has pertinent staff at its offices. The agency is continuing to work but through remote locations.  All functions of Partners are still operational. The ACCESS to care number for individuals to access services and crisis services is still available 24/7. You can reach any Partners staff through phone and/or email. The agency has looking for cleaning supplies for clients. If anyone has any ideas to help, contact Teena Willis at Partners. For information visit:

FAMILY GUIDANCE CENTER: The agency is rescheduling its clients until April 1st. The staff is currently available for individual/family counseling clients, consumer credit counceling clients, sexual assualt and domestic violence clients via phone conference or tele-conference. For information visit:

COUNCIL ON AGING: The Catawba County Council on Aging/West Hickory Senior is closed effective March 17 until further notice. For information visit:


-We have paused our front desk Resource & Referral Volunteer program, in order to protect our elderly and immune compromised volunteers and reduce the number of persons in the building at any time. Staff will still be available to help with any questions, concerns or needs.

- If you are in need of Resources please call us prior to coming in. If you are in a high-risk category for COVID-19, we will work with you over the phone and offer curbside pick-up printed information and Pantry with a Purpose products.

- We ask that non-essential groups consider pausing their meetings or utilize virtual meeting tools such as Skype, Google Hangout, or or in order to maintain social distancing. Currently, this does NOT include groups vital to the mental or emotional well-being of our community, such as Alcoholics Anonymous or All Recovery.

- We will be cleaning our meeting room after each meeting during the week. We ask that any groups that meet in the evenings or weekends take advantage of the cleaning products provided to wipe down ‘high-touch’ areas, such as plastic chairs and door handles. We will not be providing self-serve snacks during this time. Additionally, we have reduced seating in our meeting room to provide more personal space between guests. For information visit:

ALFA (Aids Leadership Foothills Area Alliance): As part of ALFA's efforts to minimize the spread of the COVID 19 virus to staff and clients, the agency is limiting services from March 17 - March 29.

Staff will still be available via phone or email, but offices will be closed to foot traffic.

Client Services:
- Services will be provided via phone or mail delivery whenever possible.
- In office services will be by appointment only.
- Deliveries of pantry products or medication may be possible depending on resources.

PrEP/HepC Services:
- Services will be provided via phone or mail delivery whenever possible.
- In office services will be by appointment only.

PEP: Call Jess at 828-322-1447 x 226

Harm Reduction:
- Supplies will be available at Steve's Place on Monday, March 16 and Tuesday, March 17 from 9 a.m. - 4:30 p.m.
- Big Red van will be at Wilkes location for supply distribution Tuesday, March 17 from

8 a.m. – 11 a.m.

- Two months supplies will continue to be distributed.
- Distribution will be canceled beginning Wednesday, March 18.
- Call or text 828-999-0055

Testing/Outreach: services will be suspended for 2 weeks.

For information visit:

OLIVE BRANCH MINISTRY is prepared to continue its harm reduction services to those in need under our normal operating guidelines, maintaining regular office hours in each of its locations. The agency will continue to provide mobile exchange as requested to clients who have transportation barriers. For HepC rapid and confirmation testing and treatment, the agency will continue to provide these services by appointment at the Hickory location or in individual homes, if needed. If anyone is in need of syringe access, Naloxone or HepC testing, please let them know. For information visit: 

NORTH CAROLINA BAPTIST AGING MINISTRY (NCBAM) is available for those who may need someone to talk to during this period of isolation. The phone number is 866-758-4673. Please share as appropriate.

HICKORY HOUSING AUTHORITY/NU-DIMENSIONS: will be closing at 4:30 p.m. Monday, March 30. Staff will be checking voicemails and emails daily and contacting tenants as needed. 

Education services

PATRICK BEAVER LEARNING RESOURCE CENTER: Because the agency’s volunteers tutor in schools, it has had to cancel all tutoring until schools resume. Additionally, program such as the parent engagement/family literacy nights (LIFT) and the follow up meeting to the Orton-Gillingham Teacher Training have had to be cancelled due to numbers over 50 and school closings. The agency hopes to post resources all families can use to help students with reading on its Facebook page and/or website. 

PARTNERSHIP FOR CHILDREN: The agency has closed its office to visitors through the next two weeks.  All events, trainings, meetings have been canceled. All school-housed NCPK classrooms are closed, but the three in private settings (Tyndall, A New Beginning and Sherrills Ford Learning Academy 1) remain open for the time being. There is a place for families to turn in NCPK applications in the vestibule of the agency’s main building. For information visit:

COUNCIL ON ADOLESCENTS - The Lunch Buddy program: Governor Roy Cooper issued an executive order over the weekend to close all NC public schools until at least March 30. The Lunch Buddy program has suspended all activities/meetings until at least April 6. For information:

OPERATION HOPE: Operation HOPE Inside office at First Horizon will be operating via email, tele-conference, or phone for the next two weeks. The agency helps clients with budgeting and credit management thru this crisis. For information visit: